Cigarpocalypse: Over. The Power of Twitter…or Something

So, the two or so of you who actually read this blog from time to time may have read about my cigar problems with Cigars International.  Well, I am pleased to say that today my money was refunded back into my PayPal account…with absolutely no word from the fine customer service folks at CI.  No explanation, no heads-up email and certainly no apology.  Oh well..

I immediately went to Thompson Cigar and spent my money there…and actually got more for the same amount of money.  Not only that, I tweeted that the great cigar imbroglio was now over, that I would never do business with CI again, and that I ordered from Thompson with no problems.

Interestingly enough, after four days of tweeting about this, and including @CigarsIntl in the tweet, I had no responses from the company.  One single tweet including @ThompsonCigar, and I got a retweet (!) and a nice note from them thanking me for my business.

Imagine that…great customer service.  Thanks, Twitter!

Can’t wait to get my cigars.  Debbie loves cigars…  :  )


About John F.D. Taff

John F.D. Taff is a writer, published author, raconteur and wrangler of angry stoats. He has more than 80 short stories and 7 novels published. He lives in the great, unspoiled vastness of the Midwest. He has a tremendous wife named Debbie, three pugs, Sadie, Tovah and Muriel, and three great kids--Harry, Sam and Molly. View all posts by John F.D. Taff

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